Growing a Medical Billing Business from Scratch

How do you best support a start up business with a highly driven young founder who has ambitious growth aspirations whilst not wanting compromise on her reputation for being the highest quality service provider in the market?

Over the past 15 years Neil and Richard and the other co-founders of their core consulting business PEN, have been investing money and know-how into a variety of start up and growth businesses. What started out as a desire to do some fun and interesting things, developed into a significant portfolio of investments across a diverse range of sectors and activities.

One of the most interesting of those companies is a private medical billings business which undertakes the complex work of collecting payments for private medical procedures and services. The founder of the business needed help across a range of areas and from humble beginnings (literally run from her parent’s spare room), the business has grown into a 7 figure turnover SME employing 30+ staff.

In addition to significant practical help, advice and stewardship from the team along the way, Neil and Richard have both enjoyed longstanding coaching relationships with the leaders of the business.

Neil has worked with the MD for 4 years as a coach and mentor. Initially this focused on clarity around the goals she had for the business and herself and an exploration for the vision she had for the future and what steps she would need to take to get there. This evolved into a number of clear stages along the way, taking stock of the current realities facing her and the business at different points and then exploring options and developing short and longer term plans.

Coaching has played an important role in the development of the business:

“It has been hugely helpful for me to have time to think each month and to be able to talk openly and freely about issues in the business. As we have grown and evolved my coaching has helped me to focus on the right things, ensuring that I keep one eye on the future at the same time as being able to find some sort of balanced life where I can take holidays without working every day”

If you are an owner manager of an SME or a leader of a corporate division being tasked with rapid growth, coaching and mentoring could be a vital ingredient, whether that be for accelerating growth potential or just making sure that you enjoy the journey as much as the destination. Why not book a free chat with Neil today to explore whether coaching and mentoring could help you..

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